Contact Us — تواصل معنا

We're here to help. Send us a message and we'll respond within 2 business days.

General Support

الدعم العام

Questions about using RadHubs, uploading studies, or managing your account.

support@medivault.app

Billing & Payments

الفوترة والمدفوعات

Subscription questions, invoices, refunds, billing errors, or cancellations.

billing@medivault.app

Privacy & Security

الخصوصية والأمان

Data protection requests, security concerns, or PDPL-related enquiries.

privacy@medivault.app

Send us a Message

أرسل لنا رسالة

We respond within 2 business days · Complaints resolved within 5 business days

Response Times

General supportWithin 2 business days
Complaints — responseWithin 2 business days
Complaints — resolutionWithin 5 business days
Billing errorsWithin 1 business day
Security concernsWithin 24 hours

Business days: Sun–Thu, 9am–6pm AST

Business Information — معلومات الشركة

RadHubs

Commercial Registration — to be configured

VAT Number — to be configured

Riyadh

Kingdom of Saudi Arabia